Criteria of school quality from the view of the Czech School Inspection and Quality Management Systems ISO and CAF

Vol.21,No.1(2011)

Abstract
The article contributes to problems of quality management, specifically to criteria of school quality. It informs about criteria given by the Czech School Inspection as a traditional model in education and about criteria given by quality management systems ISO 9001 and CAF, which are being used in Czech education and also in international context. The aim is to clarify basic components within the frame of three presented criterion models and to pay attention to their connections and differences.

Keywords:
quality; quality management; criteria of school quality; the Czech School Inspection; ISO 9001; CAF
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